PRODUCT DETAILS
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Promoting Calmness and Well Being for your Dog
Finally we have the fantastic Rambo Ionic Therapy technology for our pets as well as us and our horses!
Features:
- Made from a high quality and comfortable jersey fabric as the outer, and a soft moisture-wicking inner with Ionic Tourmaline printed into the fabric.
- With the Tourmaline releasing negative ions which cause a change in the water molecules in the dog's body, increasing blood flow to important areas such as muscles. This brings increased levels of oxygen to cells and tissues and helps to clear out toxins from the body offering therapeutic and calming effects in a smart and comfortable rug.
- Ideal for use before exercise to prepare for work, and after, to help reduce any lactic acid build up caused by exercise.
- Also ideal for pets with arthritis and joint issues to increase mobility and lower discomfort caused by the conditions.
Key benefits include:
- Encourages circulation
- Stimulates metabolism
- Increased oxygen delivery to cells and tissues
- Strengthen immune system
- Restores pH balance
- Reduces blood pressure
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RETURNS
Returns Policy
We want you to love your purchase, but if you have changed your mind you can return most unused or unwanted items whether purchased online or instore from Horseware Australia, as long as you have your receipt or proof of purchase. For Full Ts&Cs read here - https://horseware.com.au/pages/returns-exchanges You can return items to Leader Equine offices in Melbourne or Perth in person with prior notice, or via post with the applicable return form, which you can download here - https://cdn.shopify.com/s/files/1/0209/9090/files/Horseware-Ireland-Return-Request-Form.pdf?v=1592385207Shipping
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Shipping
Lockdown and restrictions in place in Victoria are affecting all Post and Courier deliveries. While we continue to pack & dispatch orders Monday to Friday, there are delays in deliveries after this. There will also be added impacts from Australia Post stoppage Oct 1st to 5th. We will ship with other couriers where possible on these days.
When not in lockdown, products may be picked up free of charge from our Head Office located in Craigieburn, Victoria from 10-3pm Monday to Friday. Please call to arrange a pick up. We cannot refund shipping for orders placed online.
We ship the majority of our orders as regular parcels with EParcel but this may change from time to time. We do require a signature on delivery and if you are not home, the courier or AusPost may leave the parcel at a local post office or depot. If you do not wish to need a signature for delivery you can include a note with your order but we will not be responsible for the safe delivery of your order.
We endeavour to dispatch same day but more commonly within 1-2 business days, and this can be up to 4-5 business days in peak times. If you decide to cancel your orders before we have dispatched them you will be issued with store credit vouchers to use on the website.
Orders of $35 and above are charged a super low flat shipping rate of $14.95, regardless of weight or bulk of order.
Orders under $35 are charged $8.95.
Shipping of replacement/exchanged orders are subject to postage charges of $14.95.
Shipping to NZ is by weight of parcel and the amount charged will be shown when at checkout. Maximum weight is 20kg per transaction.
Shipping outside Australia/NZ is available by quote only. Please contact us. sales@horseware.com.au
We make every effort to pick, pack and dispatch orders exactly as you have selected when ordering, following a strict process in our warehouse. Please ensure you check your order on arrival and notify us immediately if something appears incorrect. If your order has been delivered 3 days or more, it is taken that you are happy with your item(s).
